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Frequently
Asked Questions for Subscribing Online
How
will I know that you have received my subscription form/order
form?
If
you are subscribing online for The ICFAI University Press publications and
have provided a valid email address as part of your online
payment process, you will receive a confirmation via email.
And also you will see a confirmation message after successful
submission of Credit Card details.
When
can I expect to be notified of my subscription/order details?
You
will receive an official communication regarding your subscription
from Subscriptions Department of ICFAI after your successful
filing of Subscription/order Form and making payment online.
However, to activate your subscription, it would take about
a weeks time to receive the publication/book you have ordered.
What
if I have a problem about my subscription or order?
After
filing online Subscription/Order Form, if you wish to contact
us, you are welcome to write to us quoting your Order No.
at the below mentioned address.
The
Manager (Subscriptions)
The ICFAI University Press
52, Nagarjuna Hills,
Punjagutta,
Hyderabad, AP
INDIA 500082
Phone: 040-335-1071, 3411, 4502
Fax: 040-335-2521
E-mail:
ssd@icfai.org
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What
if I don't want to pay online?
You can subscribe/order for ICFAI Publications by any of the
following alternate payment methods:
Download
the Subscription/Order Form, complete it and send the Payment
by DD/Credit Card and send it to The ICFAI University Press , Hyderabad or
it can be submitted at any of the ICFAI Branches all over
India.
Do
some browsers cause problems when completing an Online Application?
Citibank and ICFAI (https://www.secure.icfai.org)
uses Secure Sockets Layer (SSL) technology in order to provide
high security for your transactions. Not all browsers support
this feature. You must have IE 5.5 & above or Netscape
4.7 & above to make secure online payments. If you do
not have these browsers, click on the links below to install
the 128-bit encryption support component.
Credit
Card & Security
Is
it safe to use my credit card?
Yes, using your credit card at The ICFAI University Press is safe because
we have installed Secure Sockets Layer (SSL) technology to
scramble all information gathered from the candidates at the
time of payment. This means that any personal information
is encrypted while it is in transit to our web server. Please
note that ICFAI is a Verisign Certified Secure Site thru https://www.secure.icfai.org
and all payments are made thru Citibank Secure Site.
Will
my personal information be safe?
Collected personal information will only be used by authorized
ICFAI staff to fulfill the purpose for which it was originally
collected or for a use consistent with that purpose. We do
not disclose your information to other public bodies/institutions.
What
is meant by “Encryption”?
Encryption
means that all information submitted by you is locked while
it travels between the customer PC and the server. ICFAI believes
in protecting the data collected from the candidates by using
128-bit SSL encryption.
What
is 128-bit encryption?
128-bit encryption provides significantly greater amount
of cryptographic protection. With the increasing computing
power of potential criminals, it is becoming more necessary
to employ larger keys, as evidenced by a recent study by several
leading cryptographers.
In
terms of what the numbers represent, “128” bit encryption
refers to the size of the key used to encrypt the message.
Why
do I need 128-bit encryption?
This encryption strength is needed to handle the SSL (Secure
Sockets Layer) that was put on this application. The SSL is
on this application to ensure that your payment information
is secure and protected as it is transmitted over the Internet.
What
is a secure browser?
Browsers
that support the SSL encryption technology are called secure
browsers. Most Netscape (version 4.7 and later) and Microsoft
Internet Explorer (version 5.5 or later) browsers are secure.
Your browser will automatically enter the secure mode when
you make online payment transactions with ICFAI.
In
Netscape browsers, a key or a socket appears in the lower
left-hand corner to indicate the current security mode. When
the key appears unbroken, data sent between your browser and
the Web site is secure; if the key appears broken, the data
is being sent unencrypted.
In
Microsoft browsers, a lock appears in the lower right hand
status bar during a secure session. No lock is visible during
normal unencrypted sessions.
These
symbols may not appear when using HTML frames in the website;
however, any transaction with ICFAI is always secure when
sensitive information is being sent.
You
may confirm the secure nature of an HTML frame window by viewing
the frame information (Netscape Navigator) or frame security
properties (Microsoft IE).
Why
do I get security warning messages?
Most
secure browsers will warn users when their browser leaves
the secure mode of operation. With the secured ICFAI server,
it is normal for this to occur. Typical instances are:
- Following
the final submission of Online Application Form
If
the warning options have been turned off in your browser,
you may not see these messages. However, ICFAI Secure service
always ensure that your information is safely handled.
How
do I check to see if my browser is updated to 128-bit encryption?
In order to check if your browser has this capability
(and upgrade, if needed) you can do the following:
1.
Select the "Help" button on the menu of your browser
2. Select the "About" button within this menu
3. For Internet Explorer read the "Cipher Strength",
for Netscape it will
say, "This version supports 128 bit security…"
4. If it says anything less than "128" you will
need to update your
security to 128-bit security.
Click
on the links below to install the 128-bit encryption support
component.
What
types of Credit Cards do you accept?
ICFAI accepts VISA Card, MasterCard and Citibank Cards.
Will
I receive a receipt for my transaction?
Yes. At the end of your transaction, you are shown a “Payment
Confirmation” screen. You may print this page from your browser
as a receipt for your transaction. You will also receive confirmation
by email, which you can retain for your records.
When
will my payment be processed?
All payments are processed instantaneously.
Does
ICFAI charge a service fee for paying Online?
No. There are no additional costs for paying Online.
What
if I have a problem with my payment?
Please contact our support team by email at: support@icfai.org
Or, Call us at: +91-40-23430429
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